Contact Ruth Hansten & Linda Pullins for event and ticket information.
Friday, June 12, 2009 from 10:00 AM - 11:00 AM (PT)
Do these assertions sound familiar? · “Some of our nurses don’t seem to make the connection with their professional practice and patient care outcomes, and improvement of our lengths of stay and cost effectiveness! How do we encourage them to think critically?” · “Some of my staff are working only because they must… because their retirement savings have dried up. They are Retired in Place and I fear that staff engagement and service excellence are evaporating.” · “We know we need to develop staff to retain them and provide best care. How can we recruit the best and brightest new nurses to replace our seasoned nurses, and train them for best professional practice, and still retain the best, with our margin so marginal?” · “Economic pressure means we aren’t replacing positions and/or we have laid off personnel. Nurses don’t seem to know how to delegate and supervise effectively so that we can use assistive personnel to get patients turned, toileted, fed, hydrated, and ambulated. This affects not only their clinical outcomes but also their lengths of stay and where they go after discharge.” · “Our patient satisfaction levels are dropping, our HCAHPS and CMS ratings are getting embarrassing, nurse sensitive indicator levels are suboptimal, and physicians are complaining about nursing care. What can we do to develop a shared interdisciplinary philosophy and model of care?” · “Paying patients are being admitted to competing organizations rather than ours; choked throughput through the ED and the rest of the hospital is part of the problem, including the RN’s role as coordinator of care. Can we meet financial goals and provide quality care under these circumstances?” Join us for a one hour webinar to answer these questions. Ruth Hansten RN PhD FACHE and Linda Pullins RN MS, RROHC Master Coach, will provide successful case studies of RROHCTM program answers to the questions we face as healthcare leaders.
Hansten Healthcare is a firm dedicated to transforming organizations through relationship enhancement and skill development in healthcare organizations nationwide.
With practical point-of-care experience and the expertise from working with over 160 hospitals and healthcare organizations from the bedside to the boardroom, we provide streamlined, cost-effective methods for you to create your signature care model inclusive of all disciplines, with patient/family outcomes as the foundation, and nursing coordination as the centerpiece.
Contact us! We'll listen to the challenges and vision for your team or facility and and develop a plan to help you achieve your goals through the RROHC program."
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